We're here for you! Email us at hello @ coilbar.com and we'd be happy to help you out.

We're always looking for new brands to partner with. Please send us an email to hello @ COILBAR.com with information about your brand to explore opportunities.

We're always looking for new stores to carry our products. Please send us an email to hello @ coilbar.com with information about your store to explore opportunities.

We're always looking for new partners! Please send us an email to hello @ coilbar.com with your social media handles and let us know why you love COILBAR and why you want to partner.

No. We are currently exclusively sold on COILBAR.com. We look forward to being sold on Amazon and other select retailers.

Please use the e-mail signup form on the bottom of any page on the site. You will then receive all current information about our new products, and any current promotions.

Please be sure to check your junk/spam folders, and add "hello@coilbar.com" to your safe senders list. If you are still not receiving emails, please contact us at hello @coilbar.com so we can help.

If you do not wish to receive communications from us about special offers and promotions, you can opt-out of receiving these communications by following the instructions contained in the messages you receive. Even if you opt-out of receiving these messages, we reserve the right to send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those service or administrative communications.

Currently, we do not support any non-profit organizations. But we look forward to doing so in the future.

Please allow 3 business days (excluding weekends and holidays) for us to process and ship your order after it's been placed. After your order has been shipped, delivery time within the United States is 4-7 business days.

COILBAR kits (FLIGHT, MINIBAR, Stylers MINIBAR, and Treat MINIBAR), as noted on their respective product pages, ship separately. The shipping cost for each kit is $5.99, and is subject to change without notice.

Currently, we do not ship worldwide.

COILBAR products are shipped via USPS. But we are constantly exploring options to get your order to you quicker and more efficiently.

Please allow 3 business days for us to process and ship your order after it's been placed. If you haven’t received anything from us for 5 business days, please shoot us an email to hello @ coilbar.com so we can check it out right away.

Orders shipped via USPS Ground Shipping, USPS Priority Mail, and USPS Priority Mail International will receive a tracking number via email and/or SMS. You can also find your tracking number in your Account.

It can take up to 24 hours or 1 full business day for your tracking information to update. If it still hasn’t updated, let us know at hello @ coilbar.com.

We offer free shipping on orders over $60.00 unless otherwise noted. Shipping is based on weight. Read our Shipping FAQs for more details.

Please email hello @coilbar.com and we will gladly assist you.

We currently accept the following methods of payment: Credit Card – we currently accept all Visa, MasterCard, American Express, and Discover credit cards from the United States. We do not accept pre-paid credit cards. Debit Cards – All debit cards with a Visa or MasterCard logo may be used from the United States. Klarna - please click on the icon at the checkout page and follow the instructions. PayPal - please click on the icon at the checkout page and follow the instructions. At this time COILBAR.com does not accept money orders, checks, or cash on delivery (COD).

Only one coupon code may be applied per order.

Unfortunately, we will not be able to apply your coupon code to your order once the order has been placed. Our standard policy states that we are not able to cancel or adjust an order once the order has been placed.

We charge sales tax on all orders shipping to California in the United States.

No, e-gift cards are currently not available in the United States.

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No. You do not have to have an account to place an order.

You can create an account by visiting https://www.coilbar.com/account

Just click on the "forgot password" link to trigger an automatic reset email. Reach out to hello @coilbar.com if you need additional help.

Please log in to your account, click "edit" and change to the correct information.