If you cancel your order BEFORE it has shipped, you will be assessed a cancelation fee of 15% before credit is issued. All orders are automatically processed on our secure merchant processer and sent for shipment as soon as they are placed. During the process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point.

We strictly adhere to the following cancellation policies:

Requesting an Order Cancellation

To request an order cancellation, contact us at hello @coilbar.com. Your order must be confirmed by Customer Service that it has not been shipped from our warehouse. Orders already shipped from our warehouse cannot be canceled and will fall under the returns for refund policy.

Fee for Refusing an Order at Delivery

An order REFUSED AT DELIVERY will be assessed all of the applicable fees listed in our Return Policy - including restocking, cancellation and other applicable fees.

An Order Returned Due to an Incorrect Address

For any shipments returned to us due to a bad address, refusal upon delivery there will be a 30% cancellation fee charged. Shipping and handling charges are non-refundable.